Warranty Service

Although quality materials and workmanship have been used in creating your home, similar to an automobile, it requires care from the first day. Regular homeowner maintenance is essential to providing a quality home for a lifetime. While we strive to build a defect-free home, we are realistic enough to know that, with repeated use, an item in the home may fail to perform as it should. When this occurs, we will make necessary corrections so the item meets our warranty guidelines. In support of this commitment, Greene Homes provides you with a limited warranty with service checkpoints throughout you warranty period.

Warranty Service Checkpoints

  • Pre Delivery Inspection
  • 30-Day Service
  • Anytime Service (Typically submitted between Months 6-9)
  • Year End Service
  • 2 Year Service 
  • Emergency Service

Non- Emergency

Mail, fax, e-mail, or drop off your list of items at our office. All non-emergency items must be submitted in writing on the appropriate service list.
Download your Warranty Form:  

After Hours Emergency Service

Our trade contractors or local utility companies provide emergency responses to the following conditions during your warranty period:

  • Total loss of heat between September 15 and May 15;
  • Gas leak;
  • Total loss of electricity;
  • Total loss of water supply;
  • Total sewage stoppage;
  • Plumbing leakage that requires complete water shut-off;
  • Major collapse of any part of the home’s exterior or interior structure;
  • Major water penetration on the interior walls or ceiling; 
  • A large pool of standing water inside the home;
  • Any situation where, in the opinion of Tarion Corporation, the home is uninhabitable for health or safety reasons.

After hours, or on weekends or holidays: You may call the necessary trade contractor or utility company directly. Their phone numbers are listed on the Emergency Phone Numbers magnet you received at your PDI, as well as in your homeowner manual. Please allow 24 hours for emergency response. Please copy us as well at the below address. During regular business hours please contact Greene Homes directly.

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